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Technical Support Specialist – Information Technology (IT)

Job Id: 6670

Tech Quest Solutions Inc.

techquestsolutions@outlook.com

August 9, 2024

Calgary

Alberta

Full Time

Technical Support Specialist: $30 CDN / hour

Full time

1 Vacancy

Education:

Secondary (high) school graduation certificate

Experience:

1 year to less than 2 years

Responsibilities

Tasks:

Give access to computer networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations

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